Privacy Policy

1. Introduction

Welcome to the privacy notice for www.canada-tourism.org.

At www.canada-tourism.org, we respect your privacy and are committed to protecting your personal data. This privacy notice explains how we collect, use, and protect your personal information when you visit our website or interact with us through other channels, such as phone or email. It also outlines your privacy rights and how legal protections apply to you.

2. Important Information and Who We Are
Purpose of this Privacy Notice

This notice aims to provide you with clear information on how www.canada-tourism.org collects, uses, stores, and processes your personal data, including any information you provide when exploring travel arrangements through us, booking services, or interacting with us in other ways.

This website is not intended for use by children. We only collect children's data if you make travel bookings for minors as part of your travel party.

Please read this notice carefully alongside any other privacy-related communications we may send you. This document is intended to supplement, not override, any other notices or policies.

Data Controller and Processor

www.canada-tourism.org acts as both a data controller and a processor, depending on the context in which we handle your data. When you directly interact with us, we act as a data controller, meaning we are responsible for how your data is handled. When we act on behalf of third parties, such as travel agents, to provide specific services, we serve as a data processor, following instructions from those agents.

Data Protection Officer: Travel Visa Corp

Legal Business: Travel Visa Corp at:

Website: www.canada-tourism.org

Email: support@canada-tourism.com

Right to Lodge a Complaint

You have the right to lodge a complaint with your local data protection authority at any time. However, we encourage you to contact us first so we can address your concerns directly.

Changes to this Notice and Your Duty to Update Your Information

This privacy policy may be updated periodically. We encourage you to review it regularly to stay informed about our data practices. It is essential that the personal data we hold about you is accurate. Please notify us of any changes to your personal information during your relationship with us.

Third-Party Links

Our website may include links to external websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share your data. We are not responsible for these third-party websites' privacy practices and recommend reviewing their policies separately.

3. The Data We Collect About You
Personal Data Overview

Personal data refers to any information that identifies you directly or indirectly. This can include the following categories:

  • Identity Data: Full name, marital status, title, date of birth, gender, and more.
  • Contact Data: Home address, email address, phone numbers, etc.
  • Financial Data: Payment information, including bank account or payment card details.
  • Transaction Data: Records of your travel bookings, services, and transactions.
  • Technical Data: Information collected from your interaction with our website.
  • Profile Data: Username, password, bookings, preferences, and survey responses.
Sensitive Data

In rare instances, we may collect special categories of personal data, such as health-related information, if it is required to facilitate your travel arrangements. We will always request your explicit consent before processing this type of information.

4. How We Collect Your Personal Data

We collect your personal data in several ways:

  • Direct Interactions: You provide data by making bookings, requesting quotes, subscribing to our newsletter, or contacting us through various channels.
  • Automated Technologies: As you browse our website, we collect technical data about your device and usage patterns through cookies and similar technologies.
  • Third Parties: We may also receive data from external service providers like analytics or advertising platforms.
5. How We Use Your Personal Data
Purpose of Use

We use your data to manage and deliver travel services, such as:

  • Processing bookings and payments.
  • Sending travel confirmations and itineraries.
  • Offering customer support.
  • Providing personalized marketing and promotions, if you have opted in.
Marketing Preferences

You will only receive marketing communications if you have expressly consented. You may opt out at any time by following the instructions provided in our communications or contacting us directly.

Third-Party Marketing

We will never share your data with third-party marketing services without obtaining your explicit consent.

6. International Transfers

We may transfer your personal data to service providers located outside your country of residence in order to fulfill your travel arrangements. Whenever we transfer data, we ensure that it is adequately protected, either by using contracts approved for such transfers or by ensuring that the receiving country provides a comparable level of protection for your data.

7. Data Security

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. These include encryption, restricted access, and regular system monitoring. Only employees, agents, and contractors who need access to your data for business purposes are granted permission, and they are required to maintain confidentiality.

In the event of a data breach, we will notify you and any applicable regulators if legally required.

8. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this policy. This includes meeting legal, accounting, and tax obligations.

Retention Period: Basic customer information (such as Contact, Identity, and Transaction Data) will generally be retained for six years after your last interaction with us, in accordance with tax and legal requirements.

Deletion and Anonymization: In some cases, you may request that we delete your data. Alternatively, we may anonymize your data for statistical purposes, allowing us to use it indefinitely without further notice to you.

9. Your Legal Rights

Depending on your location, you may have rights under applicable data protection laws, including:

  • Right to Access: Request access to your personal data.
  • Right to Rectification: Correct any inaccurate data.
  • Right to Erasure: Request deletion of your personal data.
  • Right to Restrict Processing: Limit how your data is used.
  • Right to Object: Withdraw consent or object to certain data uses.
  • Right to Data Portability: Transfer your data to another provider.

For more information or to exercise any of these rights, please contact our Data Protection Officer.

10. Contact Us

If you have any questions or concerns about this privacy notice, contact Travel Visa Corp at:

Website: www.canada-tourism.org

Email: support@canada-tourism.org

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